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Contact 7 Cups Case Study A rede case study for 7 Cups - an on-demand emotional health and well-being service that provides a safe, anonymous one-on-one chat with real listeners. Their bridging technology anonymously and securely connects real people to qnonymous listeners in one-on-one chat.
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After creating said site map, I was able to group the features and screens into top-level and their sub-menu items. Easy to use text chat.
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The next step would be to put both des in front of stakeholders and users to gather feedback through guided de discussions and user testing. On the other hand, I found that the other two ideas were worth exploring and building in higher fidelity.
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I used cards to differentiate sections within a which 7 cups anonymous chat closer to current 7 Cups de patterns. 7 Cups: Anxiety and Stress Chat is an anonymous anonymoys that allows anyone to connect with support through trained listeners and strangers. Contact 7 Cups Case Study A rede case study for 7 Cups - an on-demand emotional health and well-being service that provides a safe, anonymous one-on-one chat with real listeners. Anonymkus doing so, I was able to group the features and screens into broad items and their sub-menu items.
Due to the difficulty I experienced when trying to remember where all the resources are, I first set out to create a site map of both the mobile and desktop applications.
Thousands of people use 7 Cups of Tea every week. Their bridging technology anonymously and securely connects real people to real listeners in one-on-one chat. This de was based on a simple, clean de that largely relied on margins and headers to differentiate the sections. More commonly used features are given their own top-level item.
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Our bridging technology lets you connect one-on-one anomymous a listener while remaining completely anonymous. The menu bar is inspired by the de patterns found in the mobile applications of Twitter and Facebook.
The is at most two levels deep. Whether you want to chat about life, love, stress or just talk about your problems, we have an active listener or online counselor for you to vent to via anonymous chat. Through my experience as a member and listener, I found three major pain points in 7 Cups that I sought to chag in this case study: Inconsistency of experience across mobile and desktop applications lead to relearning the application depending on the platform.
Here is how I addressed the three pain points in the des: Inconsistency of experience across mobile and desktop applications lead to relearning the application depending on platform. FREE, anonymous, and confidential conversations with trained active listeners. The app also has a. Download 7 Cups now for FREE anonymous emotional support & counseling from trained active listeners. Learn More About Active Listening We connect you with a compassionate, trained active listener through our secure network.
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Uncommon de and experience patterns in the mobile application make frustrating. Lack of transparency and intuitive information architecture make finding features and resources difficult.
You also have the option of anonymous chat with a therapist for online therapy or free counseling online. The same and de patterns are maintained across both mobile and desktop applications. Sticking with common, modern de patterns eliminates unnecessary learning for first time users.
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